AI Engineer · AI

No, That's Not a Software Factory — Ryan Cooke, WorkOS

The standard software factory puts an agent in a sandbox, prompts it and merges the PR. When WorkOS built one, the results were hard to tell apart from engineers running Claude Code on their laptops. Ryan Cooke, an engineer at WorkOS, argues that counting PRs or lines of AI code is the wrong measure. What matters is outcomes: are you actually shipping more to customers? WorkOS's answer is to build its engineering process into the factory itself.

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