AI Engineer · AI

5 Voice Agent Failure Modes You'll Hit in Week One — Venky B, Plivo

Nearly every intelligence gain in language models over the past year has come from letting them think longer. Voice agents have to turn thinking off, because the budget between a user finishing a sentence and the agent starting to speak is measured in hundreds of milliseconds. Venky B is founder and CEO of Plivo, which carries over a billion voice calls a month and has been building telephony infrastructure since 2011, and this talk is a tour of

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